Swedish Support Agent

Customer Service and Call Centre - Online Gaming


RecruitGibraltar are currently recruiting for a Swedish Support Agent to join a successful and diverse gaming operation with online betting and gaming websites. Due to their continued success and expansion in the UK and abroad, our client is on the lookout for enthusiastic, innovative and dedicated people who want to begin or continue their career in the online gaming industry. In return our client offers a diverse and exciting working environment and comprehensive training and support that actively encourages our people to develop and work up the organizational structure. In addition, an excellent benefit package is on offer that rewards our employees for their loyalty and hard work.

What is the plan for the Swedish Support Agent role?

Looking for a multi-tasking individual who joins the team and actively assists and takes part and pride in implementing, improving and maintaining all customer facing communication, across departments where needed.
Whereas the Swedish Player Support Agentís priority is to handle the day-to-day player support queries, our person will also have the opportunity to rapidly increase his/her business skills by assisting other internal departments

What will you do as a Swedish Support Agent?

Answering customers enquiries via phone, email and live chat timely and in the highest of standards
Guide customers through the site and assist them in using the various services and products offered
Work in a team, support team members and contribute to a good atmosphere on the job

What do you know that makes you a great Swedish Support Agent?

Previous experience in customer service
Experience in the iGaming industry is considered an asset
Ability to work independently and as a part of a team
Having excellent communication skills both written and oral in Swedish and English
Be able to handle stress

Salary circa Ä22k based on experience with bonus, an excellent relocation package and private healthcare.

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