Payments Operations Manager - Marbella

Customer Service and Call Centre - Online Gaming


RecruitGibraltar are currently helping our client who is a leading online payments company who have a large client base in the eGaming sector and has a great opportunity for a Payments Operations Manager to be based in their Marbella office.

What will you do as an Operations Manager?

Manage teams delivering online operational processes
Working with commercial contracts and SLAs
Maintaining an environment where team members have the opportunity to develop personally and professionally
Own the project priority list
Identifying opportunities for improvement of operations through procedural advancement, revenue increasing changes, enhanced guest service, or boosting team member morale.
Maintain the workday, including onboarding, offboarding, adjustments, compliant documentation, and reporting

What do you know that makes you a great Operations Manager?

You will already live in the local area

o Previous experience of delivering online operational experience with an emphasis on delivery
o Experience working with API products preferred
o A technical and analytical background preferred
o Experience within payments industry a plus
o Experience working with cross-functional teams in a technology domain preferred
o Proficiency in Microsoft Office and electronic mail systems is required
o Demonstrable experience of SDLC/Project Management tools - Atlassian JIRA or similar preferred

Salary circa 40k based on experience with benefits package.

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