Operations Manager

Banking and Financial - Customer Service and Call Centre

Gibraltar

RecruitGibraltar is helping one our clients who is a global player in the blockchain and crypto currency sector, to find an Operations Manager to head of this expanding team in Gibraltar.

What is the plan for the Operations Manager role?

Oversee day to day operational tasks, including KYC verifications, Risk analysis, Back office Money in and Money out, Cash out process.
Implement and monitor daily workflows and processes.
Setting, managing and reporting teams progress and efficiencies based on KPIs
Constantly reviewing existing operational processes and procedures and making enhancements to improve processes.
Work on various projects or ad hoc projects and strategic initiatives for the operations department.


What do you know that makes you a great Operations Manager?

Extensive operations management experience in Banking/Finance/Gaming related companies. Working in a regulated company is a major advantage.
Experience with onboarding users, KYC and AML, Operation & Finance
High level of English Language is essential
Experience with managing multi cultural teams and relations, is a must.
Experience/ knowledge of Crypto Currencies, is a major advantage.


Salary based on experience with bonus & an excellent relocation and benefits package.

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