Insurance Claims Controller

Accountancy and Insurance


RecruitGibraltar are currently helping our client who is a leading insurance company with a global footprint, who has a great opportunity for an Insurance Claims Controller to join this high performance team. The group has nearly 230 employees, is moving into an expansion phase, is progressive and ambitious, has a policy of promoting from within and has a dedication to professional training and progression.

What will you do as an Insurance Claims Controller?

Investigate and handle all motor and household insurance claims up to established limits.
Where necessary investigate claims through site visits and interviews and prepare reports and other documentation on investigations.
Negotiate settlements with claimants, third party insurers and suppliers, within Authority Limit.
Liaise with claims adjusters, engineers and approved contractors in Gibraltar and abroad, eg DEKRA, and develop current business relationships.
Responsible for all claims recoveries.
Handle commercial claims as directed by the Claims Supervisor/European Claims Manager.
Proactively action audit feedback from Claims Supervisor/European Claims Manager.
Authorise the requisition of cheques as per the procedure.

You must live locally already

What do you know that makes you a great Insurance Claims Controller?

Previous experience in a similar role in the insurance industry, preferably in motor and household claims and/or underwriting.
Familiarity with service/repair providers locally and overseas preferred.
Computer literate.
Fluency in English and Spanish, with good verbal and written communication skills in both languages essentially.
Ability to interact with difficult clients professionally and diplomatically.

Salary circa 22k - 25k based on experience with benefits package.

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