Customer Service Executive

Customer Service and Call Centre

Gibraltar

This role is no longer available but if you wish to send us your CV for other similar roles please do so on apply@recruitgibraltar.com

RecruitGibraltar are currently helping our client who is an entrepreneurial ecommerce company who offer long term career growth and a rewarding working environment where you can make a real impact. They need a Customer Service Executive to be responsible for providing the highest levels of service through inbound and outbound communications, to the company’s customers.

This is a full or part time role so you will work 20 or 40 hours per week between 10am - 6pm on a rota.

What will you do as a Customer Service Executive ?

• Delivering outstanding customer care to customers via all available communications channels, notably by telephone, email and on-site messaging, in order to nurture the long-term relationship between the business and the customer
• Assessing applications from customers
• Any other tasks as required by the business


What do you know that makes you a great Customer Service Executive?

• Previous experience in an office based customer service role essential
• Excellent communication skills, with a first-rate telephone manner
• Native English speaker with strong and accurate written skills
• Ability to assess and decision make situations based on a given set of criteria
• Must be a co-operative colleague who understands that the team is stronger than the individual
• Well organised, and comfortably able to multi-task
• Computer literate with the ability to learn customer service software applications.

Salary circa £18k (pro rata for part time) based on experience.

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