RecruitGibraltar is helping one of our clients who is a leading digital / telecoms service provider; they have a strong market share and play a dominant role in the sector and need a Business Analyst - Information Systems. Their long established brand provide excellent opportunities for highly driven candidates, giving rapid career progression to exceptional employees.

This is a 100% office based role.

What will you do as a Business Analyst - Information Systems?

Analysing and optimizing business processes related to telecommunications services such as:
i. Billing (Rate plan configurations, Discounts and promotions, Bill generation, revenue assurance, billing reports and analytics and billing system enhancements)
ii. Charging (Online/Offline charging (Ro / Rf interfaces), CDR processing (examples include Voice, SMS, Data, Roaming with associated encoding mechanisms JSON, XML, CSV, ASN.1),
iii. Product lifecycle management (Product introduction, Maturity, decline and end of life stages)
iv. Provisioning (New service activation, Service upgrades/downgrades, service suspension / termination, etc.)

Identifying areas for improvement and recommending solutions.
Collaborating with stakeholders to define and document business requirements based on ITIL / eTOM models.

Evaluating telecommunications technologies and solutions in alignment with business goals.
Assessing the feasibility of implementing new telecom services and systems.
Collaborating with technical teams to design and integrate telecommunications solutions.
Assisting in the implementation of information systems.

Assisting in the planning, execution, and monitoring of projects utilizing different project management methodologies as necessary examples include Agile, Scrum, Kanban and waterfall.
Tracking project milestones and ensuring timely delivery.
Managing project documentation and reporting.


What do you know that makes you a great Business Analyst - Information Systems?

Experience as a Business Analyst within Information Systems is essential
Excellent communication and interpersonal skills.
Ability to work with cross-functional teams.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.


Salary £70k based on experience with bonus & an excellent relocation and benefits package.