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RecruitGibraltar are currently recruiting for a Website Manager (Japanese) to join a leading online betting and gaming company, with a strong track record of digital innovation. They bring the excitement of sports betting, casino games, poker and bingo to a rapidly growing number of customers in the leisure betting and gaming market; they have sustained rapid growth over the last few years and are expanding further.

What is the plan for the Website Manager (Japanese) role?

It will be your responsibility to present our customers with an experience that is befitting of one of the world’s leading betting companies. This can only be achieved by understanding what customers want and having the ability to optimise the site offering in order to create intuitive journeys. Betting might be the core product and where the money is made but, as the site manager, you will recognise that good customer experience goes beyond winning bets. You will also work with the country manager and International Publishing Manager to raise brand awareness, meet defined targets and drive turnover, retention and acquisition across the sites.

What will you do as a Website Manager (Japanese)?

What this means to you is working and maintaining close relationships with a wide range of stakeholders. These include, but are not limited to, trading, development, customer services, SEO, marketing, gaming verticals and compliance. By working alongside these departments and teams you will be able to prioritise workload and determine what is most relevant for our customers.

Business as usual practices are most likely to fall into one of three categories. These are:

Content: tasks include writing copy, banner requests, signposting promotions, creating SEO pages, providing services to gaming, arranging betting opportunities based on customer interest

Language: tasks include providing accurate and timely translation across sports and gaming, updating existing copy, reviewing quality and proofreading of translations, providing linguistic support to other departments, ensuring promotions are compliant

Business and product development: pro-actively develop sportsbook offering and product, proposing business and product development initiatives based around core objectives. This includes relevant reporting to senior management based on a set of agreed KPIs

What do you know that makes you a great Website Manager (Japanese)?

Excellent Japanse language skills (ideally native) and fluent in English
Keen interest in sports betting and/or online gaming
Proven translation skills and, ideally, experience of managing and co-ordinating external translation agencies
Quickly adapts to and embraces new technologies
Strong computer skills, including proficiency in Microsoft Office
Would be beneficial if experienced in using content management systems
Self-motivated and able to work from own initiative
Excellent communication skills
Knowledge and interest in social media and mobile applications
Focused on providing the best possible customer service
Have a keen interest in sports and gaming
Can work flexible shift patterns including weekend and evenings
Enjoy working with a large range of stakeholders
Are comfortable with change existing processes

Salary circa £32k based on experience with bonus, an excellent relocation package and private healthcare.