Job Title Try the Advanced Search

Customer Service Executive (French)

Click Here to REGISTER and apply for Job >>>>>
OR
Click Here to LOG IN and apply for Job >>>>>

Job Industry:

Customer Service and Call Centre

Job Location:

Gibraltar

Job Description:

RecruitGibraltar are currently helping our client one of the best known and highly regarded companies within the online gaming industry to find a French speaking Customer Service Executive. You will provide excellent customer service through Chat, e-mail and telephone.

Key Responsibilities:

Answer phones chats and emails to customers accurately and exceeding their expectations within the target timescales.
Provide excellent customer service across all products in an expedient manner
Identify, research, and resolve customer issues using the various websites available.
Be self-motivated use own initiative to be able to utilize internet and other freely available resources to improve knowledge and help customers.
Work as part of a team to improve the overall performance of the contact centre
Provide all CSR duties in French
Perform outbound calls to generate and increase revenue
Evaluate and test relevant language websites making sure they are competitive in the marketplace

Experience & Qualifications

Previous experience in customer service ideally in an office environment
Fluent French speaking and writing
Basic reading, writing, and arithmetic skills required.
Computer literate with the ability to learn customer service software applications.
Duties require professional verbal and written communication skills
Competency in the various back office systems,
Duties require professional verbal and written communication skills in both native
language and English
Computer literate with the ability to learn customer service software applications.

Salary circa 17k - 18k per year plus relocation package and private healthcare

Finding you the perfect job in Gibraltar or job in Malta - Sitemap   Jobs in Gibraltar Jobs in Malta