This role is no longer available but if you wish to send us your CV for other similar roles please do so on apply@recruitgibraltar.com
RecruitGibraltar are currently helping our client who is a long established and reputable gaming company who offer long term career growth, excellent salary, relocation assistance, and a rewarding working environment where you can make a real impact. They need a eGaming Telesales Agent who speaks fluent Dutch and comes from a sales background.
What is the plan for the eGaming Telesales Agent (Dutch) role?
This is a newly created department in a world leading online gaming business and your core objectives will be to convert new visitors to the website/mobile site into new funded customers and make outbound sales calls to pre-qualified leads to make their first deposit. Pre-qualifed leads are customers who have registered with us, so there will be no cold calling. This will be a very target led role and you must be experienced at this type of pressure and be able to deliver.
What will you do as a eGaming Telesales Agent (Dutch)?
You'll also take project briefs from the CRM and VIP management departments to perform outbound telemarketing for existing customers, primarily focused on reactivating, cross selling or up selling.
Engage customers via live chat at key points during the customer journey, with the goal to convert them to new funded customers.
Manage a high level of live chats and convert website traffic to real play customers who deposit money.
Outbound calls to pre-qualified leads.
What do you know that makes you a great eGaming Telesales Agent (Dutch)?
Native Dutch speaker, with written and spoken English to a professional standard.
Demonstrable experience of success within telesales or sales via live chat tools. Training will be given also to improve your skills.
Ability to deliver to targets and work in a pressured environment.
A proven user of live chat as a sales conversion tool in a comparable industry.
Sports betting industry experience.
Ability in other languages besides your first language and English.
Salary £23k based on experience with 10% bonus plus commission, an excellent relocation package and private healthcare.
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