Live Casino Analyst

Online Gaming

Gibraltar

Our client is searching for a dedicated and highly knowledgeable Casino professionals to fill the role of Live Casino Analyst and help us to drive our Live Casino business forward.

Requirements
• 2+ years’ experience within an Online and/or land-based Casino environment.
• Excellent knowledge of Roulette and Blackjack.
• Good understanding of the online Live Casino product.
• First class written, verbal and presentation skills.
• Analytical skills encompassing both data and gameplay.
• Creative thinkers who can problem solve and think laterally.
• Ability to make decisions on your own Initiative.
• Ability to work on your own or as part of a team.
• Ability to work under pressure.
• Enthusiastic and flexible within role.
• Self-Motivated, Passionate & Energetic.
• Confident and competent in making proactive & reactive customer contacts.

Responsibilities
• Reporting into the Live Casino Operations Manager.
• Provide business reports to the Live Casino Operations Manager.
• Working closely with Product Managers, Security and VIP Departments.
• Analyse and monitor player behaviour including Risk Management.
• Analyse and monitor croupier performance.
• Provide first point resolutions to the Live Casino clients.
• Identify potential VIPs.
• Devise and deliver innovative Live Casino promotions.


The position is full-time (40 hours per week) working five days out of seven on a rota basis, including weekends, evenings and holidays.

Competitive salary with excellent benefits package.

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