Network Support Technician
IT Internet and Technology
RecruitGibraltar are currently helping our client who is a newly established Blockchain company who has a great opportunity for a Network Support Technician to be part of a new high performance team based in Gibraltar. The company is progressive and ambitious with a policy of promoting from within and a dedication to professional training and progression.
If you want to get involved in this exciting new cryptocurrency industry and have some solid Network Support experience then this could be the opportunity for you!
What is the plan for the Network Support Technician role?
As a network support technician, you will have responsibility for setting up, maintaining and securing computer networks within our organisation. You'll offer support to users, who can be staff, clients, customers and suppliers, and troubleshoot any problems that arise.
Your aim is to ensure the integrity of high availability network infrastructure to provide maximum performance for your users across LANs, WANs, VoIP and VPN connections
What will you do as a Network Support Technician?
Establish the networking environment by defining, documenting and enforcing system standards
Design and implement new solutions and improve resilience of the current environment
Maximise network efficiency by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with the IT team on network optimisation
Undertake data network fault investigations
Secure network systems by establishing and enforcing policies, and defining and monitoring access;
Support and administer firewall environments in line with IT security policy
Report network operational status by gathering and prioritising information
Upgrade data network equipment to the latest stable firmware releases
Configure routing and switching equipment, IP voice services and firewalls
Undertake capacity management and audit of IP addressing and hosted devices
Assist with general day to day IT tasks as required
What do you know that makes you a great Network Support Technician?
Recognise the importance of customer focus and/or of serving the needs of the end user
Excellent communication skills, particularly the ability to communicate with staff who aren't technically trained
The skill to take on a variety of tasks and pay attention to detail
Analytical and problem-solving ability
Teamwork skills and the ability to feel comfortable working with different teams, clients and groups of staff across an organisation
Organisational skills and the ability to prioritise your workload
Troubleshooting and maintaining a switched network: Cisco / Mellanox
Computer software/computer systems engineering
Computer systems and networks
Network security management
Salary based on experience with benefits package.