Fraud Assistant
Job Industry: |
Banking and Financial - Online Gaming |
Job Location: |
Gibraltar |
Job Description: |
Our client is looking for a Fraud Assistant. The role involves defining, introducing and controlling processes that the fraud and security team can help in recognising and handling fraud using written and verbal communication, ID checking document authenticity and other methods of verification. You will work closely with egaming support/development and customer service teams and check and processing card, ewallet and bank transfer clients.
ROLE RESPONSIBILITIES:- Monitoring new account sign ups Checking and verifying customer verification documents for authenticity using verification tools Collusion and money laundering investigations Monitoring incoming and outgoing transactions for fraudulent activity Communicating with fraudsters and genuine cardholders Monitoring poker play, identifying collusion, chip dumping and fraud utilising a number of detection and investigation techniques Payment procedures to clients ensuring correct payment methods Automated report checks for high deposits, underage checks, journals and credit/debit cards Self exclusion and duplicate accounts checking Live fraud investigations Bet line, customer services SKILLS & EXPERIENCE Confident with the ability to use initiative and work with minimal supervision. Experience with egaming, casino and sportsbook fraud A proactive attitude in improving quality and effectiveness in preventing and identifying fraud Salary 20 - 21K and bonus potential to earn up to 15% of annual salary |
